Building Personal Relationships

Never criticize, condemn or complain.
Self-criticism is extremely rare. Your criticism won’t be welcome.
Criticism makes others defensive and resentful.
Positive Reinforcement works better.
Become genuinely interested in other people.
People are most interested in themselves.
Remember people’s birthdays and other important details.
Talk in terms of the other person's interests.
Find the interests of others and talk about those things.
If you know nothing of their interests, ask intelligent questions.
Be a good listener.
Give your exclusive attention to others.
Urge others to talk about themselves. Ask pointed questions.
Make the other person feel important.
People yearn to feel important and appreciated.
Praise others’ strengths and they’ll strive to reinforce your opinion.
Use Names whenever possible.
Smile.
Greet others with smiles and enthusiasm.
Smiling comes through even over the phone.

Expected Dearness Allowance

Expected Dearness Allowance for Central Government Employees from Jan-2010 is 35%
Expectations arise for rise in DA(Dearness Allowance) to 8% for Central Government Employees

Calculation based on All India Consumer Price Index Number for Industrial Workers (CPI-IW) on base 2001=100

For all the Central Government Employees there would be a rise in DA (Dearness Allowance) to 8%,which would result in the overall rise to 35% from 1.1.2010.
Posted by IPO/ASPOs Association Rajasthan at 2:47 PM 0 comments
Thursday, December 10, 2009
Expected deficit of Postal Department for the year 2009-2010 is Rs 5632.46 Crore
The Department of Posts has had deficit for the last three years and it is expected to continue in the year also. The details of the deficit for the last three years and the estimates for the current year are as under;
Year
Amount in Crores of Rupees
2006-07 1249.52
2007-08 1511.44
2008-09 3593.09
2009-10 5632.46
The Deficit has substantially increased during the previous year and the current year due to hike in salary of the Employees and Pensionary Charges of the retired employees on account of implementation of 6th Pay Commission’s Report. The main reason is that the rates of most of the postal Services do not reflect the market price as they are subsidized to make it within the reach of common man and to the remotest area of the country. Pricing of most of the products have not been kept with the pave of the cost of operations.
A new scheme “Project Arrow” has been introduced in this plan period for refocusing on the objectives of customer satisfaction and service delivery exchange and enabling the Post Office to develop in to hub for civic and governance initiatives, which will have a direct impact on socioeconomic will being of citizens.
Streamling the postal operations through network optimization, induction of technology and introduction of freighter for mail conveyance. In the areas of financial service the Departmental of post is aggressively pursuing the objectives of the Government for financial inclusion of rural masses through its vast network. This shall also add to the revenue of the Department by way of interest and return through investment in the Post Office Life insurance fund (POLIF) and Rural Post Office Life Insurance Fund (RPOLIF). The Department of Post will also introduce mobile based remittance service across the country.
The Department has been taking step to increase the revenue through introduction of new products, market development activities and adoption of customer oriented strategies. Speed Post, Business Post, Express Post, Retail Posts etc. as premium services have been consistently growing. The Department of Post is also using its vast network fro retailing of financial products and services agency function adding to the Department’s revenue.
This reply was given by Shri Gurdas Kamat, Minister of State for Communications and Information Technology in Lok Sabha today. >

18 Postal Assistants on job for clearance of Pendency

18 PAs were ordered to work on OTA for completion of pendency of own branches and Core banking work on 28-11-2009. This is first time that highest 18 PAs were attended duty on OTA on holiday.All team members are taking keen interest to complete all pendency. I convey my best wises to them and hope this sprit be continued .

Patiala HO- Image in print media

Publicity of iMO service in Patiala City

A publicity compaign for iMO web based service started in Pataila city on 24-11-2009 by specially designed 05 RIKSHA PULLER in different locality of Patiala City The silent feature of iMO announced through loud speaker for public in Hindi and Punjabi. APM counter Gurmeet Kaur informed me about 1700 hrs some telephone received for how to use IMO service. It shows that information of service reached to the customers. It is definately increase the business of iMO and public can be benefited .

Meeting with SPMs for SB work on 22-11-2009

The list of general irregularities committed by the Sub Post office in respect of saving bank account
S.No Subject Action to be taken
01 Mentioning of DLT and Bal on vouchers While doing any transaction of SB
DLT and BAT should be mentioned on SB-7 and SB-103.
The balance after transaction of account could not be checked at HO level due to none mentioning of DLT and BAT at the time of posting.
02 Mode of payment of above Rs 20000/- Withdrawal above Rs20000/- cheque number /re- invest/deposit in SB account number should be written on SB-7 in each category
03 Authentication of vouchers by SPM/PA Withdrawal vouchers of SB scheme should be signed by SPM and PA

04 Mentioning of amount of Principal and Interest in -respect of closed MIS and TD Principal and interest of closed account of MIS and TD should be mentioned separately in LOT and in daily account.
Principal amount means the amount for which the account opened
05 MIS deduction MIS deduction should be written separately in LOT and daily account

06 RD deposit and default RD deposit and default /penalty should be written separately in LOT and daily account

07 Repayment of half withdrawal loan of If there is repayment of half withdrawal in RD account then loan amount should be taken in deposit and interest should be taken in penalty.
08 In case of non attachment of original passbook on closing of RD account by Post office except single handed While closing the RD account in which half withdrawal is taken and the Date of opening of account, Deno. Date of half withdrawal should be written on SB -07 for those offices do not attach the Passbook with voucher.

09 Transaction of all category of TD account All category of TD( 1,02,03 &5years) should be taken in proper head in daily account


10 Closing of I Yr. TD account Date of opening of account should be mentioned on SB-07


11 Affixing of date stamp on voucher Date stamp on all vouchers is usually omitted by many SOs; it should be impressed on each voucher.


12 Use of SB cover Passbook for interest or sanction of withdrawal of all categories should be sent through SB cover not by hand.

Meeting held for proper accounting of Accounts heads on22-11-09

A Meeting was held at 1100 hrs on 22-11-09. The following APMs/PAs were attended .
01. APM Accounts and Tresury
02. Accountant
03. Sub Account Assistants
The matter was discussed in details and following action should be taken for booking of transactions in correct account head.
01.Once a account head created in the system it could not be delected at HO level.
02.Any New account head should be created by System Assistant only on approval of Sr.Postmaster.
03.The headwise figures shown in SO and BO summary are not being tallied by the concerned PA . utimately summaries or accounts shown incorrect figures.Concerned PA should tally the figures taken into account and shown in the respectively summary on daily basis and put his/her intials to having abeen checked during 1600 Hrs to 1630 Hrs with Sub Account Assistants.
04.In case of more account head in particular subject Only one identified head should be used by Sub Account, HO account and cash book .

These instructions will bring into the notice of all PAs by the concerned APMs. APMs also ensured that the instructions are being followed in true sprit.